TELL ’EM / A HELPING HAND
Let’s get you sorted.
Questions about your profile, stories, or subscription? Start here.
01 / EMAIL SUPPORT
A person can help.
Email support is not available yet. We’ll publish the support address here when it is ready.
For now, the FAQ covers profile access, story editing, and cancellation.
02 / WHAT TO INCLUDE
Help us find the problem.
- The email address used at signup.
- A short description of the problem and what you expected to happen.
- For billing issues, the date and amount of the payment.
- For a declined story, the title and the review reason shown on your profile.
Do not email your private profile link, a password, full card details, or sensitive information about other people.
03 / COMMON REQUESTS
You may be one step away.
Manage your subscription in your profile. Cancellation preserves your stories and settings.
For privacy or account deletion, say what you want removed. For a review appeal, tell us why the story fits the allowed activities. Ownership verification may be needed before account changes.
Tell ’Em is not an emergency service. Use appropriate emergency services for immediate danger.